Privacy Policy

Last updated: 10 June 2026

1. Who we are

Tracked Out Plant Hire operates the website https://trackedout.co.uk/.

For the purposes of UK data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018, Tracked Out Plant Hire is the data controller for the personal data we collect through our website.

2. How to contact us

If you have any questions about this Privacy Policy or how we use your personal data, you can contact us using the details below:

Email: info@trackedout.co.uk

Phone: 07969 346123

3. Personal data we collect

When you use our website or contact us through our contact forms, we may collect the following personal data:

Name

Email address

Phone number

We may also collect any information you choose to include in your enquiry.

4. How we collect personal data

We collect personal data when you submit information through contact forms on our website.

We may also receive personal data if you contact us by email or phone using the contact details provided on our website.

5. Why we use your personal data

We use your personal data for the following purposes:

To respond to enquiries

To provide quotes

To arrange plant hire bookings

To manage customer relationships

To send marketing emails, where permitted by law

6. Our lawful basis for using your personal data

Under UK data protection law, we must have a lawful basis for using your personal data.

We usually rely on one or more of the following lawful bases:

Legitimate interests: where we use your information to respond to enquiries, provide quotes, manage customer relationships, and operate our business.

Contract: where we need to use your information to take steps before entering into a contract with you, or to provide plant hire services to you.

Consent: where you have given us permission to send marketing emails or to use non-essential cookies, such as analytics cookies, where these are used.

7. Marketing communications

We may use your contact details to send you marketing emails about our services where we are allowed to do so by law.

You can opt out of marketing emails at any time by contacting us at info@trackedout.co.uk.

If you opt out of marketing, we may still contact you about existing enquiries, quotes, bookings, or services you have requested.

8. Sharing personal data with third parties

We do not sell personal data.

We may share personal data with trusted service providers where this is necessary to operate our website, respond to enquiries, manage bookings, or run our business.

We may use Google Analytics in the future to help us understand how visitors use our website. If Google Analytics is added, it may collect information such as website usage data, device information, browser type, pages visited, and general location information. Where required, we will ask for your consent before setting analytics cookies.

We may also share personal data where required by law, regulation, legal process, or to protect our legal rights.

9. International transfers

Some third-party service providers may process personal data outside the United Kingdom. Where this happens, we will take appropriate steps to ensure your personal data is protected in accordance with UK data protection law.

10. How long we keep personal data

We keep personal data for the duration of the customer relationship.

After that, we may keep limited information for a reasonable period where necessary for legal, accounting, tax, insurance, or record-keeping purposes.

We will not keep personal data for longer than necessary.

11. Cookies

Our website uses cookies and similar technologies.

Cookies are small files placed on your device when you visit a website. They help websites work properly and may also be used to understand how visitors use a website.

12. Types of cookies we use

Essential cookies: These are necessary for the website to function properly. They may be used for security, page navigation, form submission, or remembering basic website preferences. Essential cookies do not usually require consent.

Analytics cookies: We may use Google Analytics in the future to understand how people use our website, such as which pages are visited and how visitors interact with the site. Analytics cookies are not essential and will only be used where appropriate consent has been obtained.

13. Managing cookies

You can control cookies through your browser settings. Most browsers allow you to block, delete, or manage cookies.

If we introduce non-essential cookies, such as Google Analytics cookies, we will provide a way for you to manage your cookie preferences where required by law.

Please note that blocking some cookies may affect how the website works.

14. Your data protection rights

Under UK data protection law, you have rights in relation to your personal data. These may include:

The right to access the personal data we hold about you

The right to ask us to correct inaccurate or incomplete personal data

The right to ask us to delete your personal data

The right to ask us to restrict how we use your personal data

The right to object to certain uses of your personal data

The right to data portability, where applicable

The right to withdraw consent where we rely on consent

To exercise any of these rights, please contact us at info@trackedout.co.uk.

15. Complaints

If you are unhappy with how we use your personal data, please contact us first so we can try to resolve your concern.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

ICO website: https://ico.org.uk/

16. Security

We take reasonable steps to protect personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no website or electronic communication method is completely secure, so we cannot guarantee absolute security.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “last updated” date.